CVS, feds reach agreement on vaccine portal accessibility

By Associated Press

CVS Pharmacy has reached a settlement with federal prosecutors that will ensure the company's online vaccination scheduling portal remains fully accessible to people with disabilities, officials said Monday. The U.S. attorney's office in Rhode Island alleged the company, which operates nearly 10,000 retail pharmacies nationwide, was in violation of the Americans with Disabilities Act because the portal was not accessible to people who use screen reader software designed for the visually impaired, and to those who have difficulty using a mouse. “While web accessibility is always important, when it comes to critical health services like COVID-19 vaccination, making sure that everyone — regardless of disability — can access information and care is essential,” U.S. Attorney for Rhode Island Zachary Cunha said in a statement.

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